Information Technology Help Page

USC Leonard Davis School of Gerontology Computing Services

The GERO Computing Services provides support and consulting services to the Davis School of Gerontology students, faculty, and staff with:

  • USC Email account setup
    • How to Retain all email after ITS Policy Change [MAC Part I]
  • Web Hosting Services
  • Network Connectivity, including Wireless
  • Network storage
  • Basic hardware and software tutorials & troubleshooting

You can request technical support via


New USC Employee Email Policy

·         16-Month Email Retention for default email folders (Inbox, Drafts, Sent Items, Clutter, or Deleted), effective January 17, 2017 for staff and March 15, 2017 for faculty.

·         Automatic forwarding of email from USC-managed accounts to non-USC email accounts will be disabled, effective March 15, 2017.

Tutorials on Managing Your Email

·         Default vs. Personal Email Folders

·         How-to Videos for Managing Your Email

·         Creating Top-Level Personal Folders in Outlook 2016 (Win and Mac)

Contact Us

May Ng
IT Director
Kurt Schelin
IT Specialist
Min Wei
IT Committee Chair
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