Information Technology Help Page

The GERO Computing Services provides support and consulting services to the Davis School of Gerontology students, faculty, and staff with:

  • USC Email account setup
    • How to Retain all email after ITS Policy Change [MAC Part I]
  • Web Hosting Services
  • Network Connectivity, including Wireless
  • Network storage
  • Basic hardware and software tutorials & troubleshooting
  • Informatics Resources

You can request technical support via


New USC Employee Email Policy

·         16-Month Email Retention for default email folders (Inbox, Drafts, Sent Items, Clutter, or Deleted), effective January 17, 2017 for staff and March 15, 2017 for faculty.

·         Automatic forwarding of email from USC-managed accounts to non-USC email accounts will be disabled, effective March 15, 2017.

Tutorials on Managing Your Email

·         Default vs. Personal Email Folders

·         How-to Videos for Managing Your Email

·         Creating Top-Level Personal Folders in Outlook 2016 (Win and Mac)

Contact Us

May Ng
IT Director
Kurt Schelin
IT Specialist
Min Wei
IT Committee Chair
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