Information Technology Help Page

The GERO Computing Services provides support and consulting services to the Davis School of Gerontology students, faculty, and staff with:

  • USC Email account setup
    • How to Retain all email after ITS Policy Change [MAC Part I]
  • Web Hosting Services
  • Network Connectivity, including Wireless
  • Network storage
  • Basic hardware and software tutorials & troubleshooting
  • Informatics Resources

You can request technical support via

News/Alert

New USC Employee Email Policy https://policy.usc.edu/employee-email/

·         16-Month Email Retention for default email folders (Inbox, Drafts, Sent Items, Clutter, or Deleted), effective January 17, 2017 for staff and March 15, 2017 for faculty.

·         Automatic forwarding of email from USC-managed accounts to non-USC email accounts will be disabled, effective March 15, 2017.

Tutorials on Managing Your Email

·         Default vs. Personal Email Folders http://itservices.usc.edu/office365/folders/default-vs-personal/

·         How-to Videos for Managing Your Email http://itservices.usc.edu/office365/folders/videos/

·         Creating Top-Level Personal Folders in Outlook 2016 (Win and Mac) http://itservices.usc.edu/office365/folders/outlook/

Contact Us

May Ng
IT Director
213-740-1727
mayng@usc.edu		 Kurt Schelin
IT Specialist
213-740-1722
schelin@usc.edu		 Min Wei
IT Committee Chair
213-740-1755
mwei@usc.edu
Fill out my online form.

IT Issue Tracking