Information Technology Help Page
The GERO Computing Services provides support and consulting services to the Davis School of Gerontology students, faculty, and staff with:
- Network Connectivity, including Wireless
- Network Storage
- Basic hardware and software tutorials & troubleshooting
- Informatics Resources
You can request technical support via
- Phone: 213-740-1722
- Email: gerolab@usc.edu
News/Alert
New USC Employee Email Policy https://policy.usc.edu/employee-email/
· 16-Month Email Retention for default email folders (Inbox, Drafts, Sent Items, Clutter, or Deleted), effective January 17, 2017 for staff and March 15, 2017 for faculty.
· Automatic forwarding of email from USC-managed accounts to non-USC email accounts will be disabled, effective March 15, 2017.
Tutorials on Managing Your Email
· Default vs. Personal Email Folders http://itservices.usc.edu/office365/folders/default-vs-personal/
· How-to Videos for Managing Your Email http://itservices.usc.edu/office365/folders/videos/
· Creating Top-Level Personal Folders in Outlook 2016 (Win and Mac) http://itservices.usc.edu/office365/folders/outlook/
Contact Us
May Ng IT Director 213-740-1727 mayng@usc.edu |
Kurt Schelin IT Specialist 213-740-1722 schelin@usc.edu |
USC ITS #
213-740-5555 |
IT Issue Tracking
- ID: 2016-01 WiFi infrastructure [Work in progress]
- ID: 2016-02 Networked printer problem [Work in progress]
- ID: 2016-03 Media projection PC compatibility [Work in progress]
- ID: 2016-04 Office 365 issues [Closed]
- ID: 2016-05 WiFi instability on the 3rd floor [Open]
- ID: 2016-06 10.102 based printers down