Support Systems
General Assistance
Students who have questions about procedures should take them to the Student Services Office. The Student Services Advisor can answer questions about how to register, complete petitions, secure financial aid, work with the Graduate School, find housing, arrange for campus parking, and access counseling and recreational facilities.
USC Department of Public Safety
UPC: (213) 740-6000, HSC: (323) 442-120 – 24/7 on call
dps.usc.edu
Non-emergency assistance or information.
USC Emergency
UPC: (213) 740-4321, HSC: (323) 442-1000 – 24/7 on call
dps.usc.edu, emergency.usc.edu
Emergency assistance and avenue to report a crime. Lat- est updates regarding safety, including ways in which in- struction will be continued if an officially declared emergency makes travel to campus infeasible.
Counseling and Mental Health
(213) 740-9355 – 24/7 on call
studenthealth.usc.edu/counseling
Free and confidential mental health treatment for students, including short-term psychotherapy, group counseling, stress fitness workshops, and crisis intervention.
USC Campus Support and Intervention
(213) 821-4710
campussupport.usc.edu
Assists students and families in resolving complex personal, financial, and academic issues adversely affecting their success as a student.
National Suicide Prevention Lifeline
1 (800) 273-8255 – 24/7 on call
suicidepreventionlifeline.org
Free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week.
Child Care Fund
A childcare subsidy of up to $1,800 is available per semester for each child under the age of six. The subsidy is considered taxable income and is subject to reporting on the appropriate forms. The student is solely responsible and liable for any tax liability resulting from the subsidy provided to the student or their dependent.
If a student has a loan, particularly Direct Loans, the Child Care grants could reduce the student’s loan eligibility. Students should contact the Financial Aid Office to confirm.
International students should note the following:
- To remain eligible for this grant, students must maintain valid F-1 or J-1 status, and their dependents must maintain F-2 or J-2 status.
- This grant cannot be used as proof of funding for bringing dependents (spouse and/or children) to the U.S. under F-2 or J-2 status. Information regarding proof of funding for dependents is available on the Office of International Services website.
- J-1 students who receive this grant must request a new DS-2019 with updated funding information by submitting a Financial Update Request through the Trojan International Portal. Once processed, a new DS-2019 will be issued.
- Students in F-1 status on post-completion Optional Practical Training (OPT) or STEM OPT Extension, as well as J-1 students on post-completion Academic Training, are not eligible to apply for or receive this grant.
Child Care Fund Eligibility Criteria
The student must be a graduate student worker in the union bargaining unit in the semester in which the provider expense was incurred. Applicants must furnish supporting documentation as reasonably requested by USC. Eligible childcare providers include:
- A licensed childcare center
- A licensed family childcare provider
- A licensed after-school program
- A daytime summer camp program
- An in-home provider with a Social Security or Tax I.D. number. An in-home provider cannot be a spouse, relative, child under age 19, or anyone who lives in the same household as the student. Nannies and nanny shares are covered if the caregiver has a valid Social Security number or Tax ID Number.
Funds are not available for overnight camp, team registration fees, extracurricular activities, or club sports. The program’s primary intent must be to provide childcare while the parent is working. Summer programs can be considered a childcare program if they meet the requirements above.
Applications are processed in the order received. Applications will not be accepted or processed when funds for the academic year have been exhausted. More information is available on the Graduate School Website.
Short Term Hardship Grant
Short-term hardship grants are available to students with dependents. Grants are subject to a cap of $2,500 per graduate student worker per semester. Grants may not be used for expenses that are covered by another fund or account. The grant is taxable income and is therefore subject to taxation and reporting on the appropriate forms. The student is solely responsible and liable for any tax liability resulting from the grant.
Short Term Hardship Eligibility
The student must be a graduate student worker in the bargaining unit in the semester in which the provider expense was incurred. The student must have a dependent, and they must furnish supporting documentation as reasonably requested by USC.
Hardships may include, but are not limited to, events resulting from a sudden or unexpected illness, imminent loss of housing, loss of property due to natural disaster, or medical, dental, and vision expenditures not covered by any other source.
If the dependent is covered by a health insurance plan, unanticipated emergency or short-term out-of-pocket expenses are not covered by the insurance plan. If the dependent is not covered by a health insurance plan, unanticipated emergency or short-term out-of-pocket medical expenses incurred by the Graduate Student Worker.
Applications are processed in the order received. Applications will not be accepted or processed when funds for the academic year have been exhausted. More information is available on the Graduate School Website.
Resources for International Students
The Office of International Services (OIS) supports F-1 and J-1 international students, helping them maintain immigration status, navigate complex immigration regulations, and succeed academically and personally. Key services include immigration advising, travel advising, and guidance on employment rules, such as on-campus work, CPT, and OPT.
With expertise in F-1 & J-1 immigration regulations, OIS advisors collaborate with government agencies and university departments to ensure students comply with their visa requirements while at USC.
For more information, please visit the OIS website at ois.usc.edu.
OIS advisors are available for one-on-one meetings daily via Zoom – no appointment is necessary :
- Mondays, Wednesdays, & Fridays: 1 PM-3 PM
- Tuesdays & Thursdays: 10 AM-12 PM
- J-1 advisors are available Tuesdays, Wednesdays, & Thursdays
Lactation Support
PhD students have access to spaces for expressing and storing breast milk. Rooms on the UPC and HSC campus are listed here.
American Language Institute
Many international students are from countries where English is not spoken as a native language. The American Language Institute (ALI) provides classes and other resources to assist international undergraduate and graduate students in improving their English and adapting to an American university program. Before they can be cleared to begin teaching at USC, all international Teaching Assistants are required to take part in a training program run by ALI.
Center for Excellence in Teaching
The Center for Excellence in Teaching (CET) is the university’s think tank for innovative teaching. As a faculty-led initiative, CET draws upon the talents of experienced faculty to promote a commitment to excellence in teaching, learning, and scholarship. CET provides training and resources to improve teaching at USC, including supporting faculty and Teaching Assistants as they devise new courses and develop enriching out-of-class activities. CET offers seminars and lectures throughout the semester on a variety of topics and provides a training session at the beginning of each semester for Teaching Assistants.
Library Resources
Accessibility Training for Teaching Assistants at USC
Organized and developed by a collaboration between the Undergraduate Student Government (USG), Graduate Student Government (GSG), and USC Libraries as a resource for accessibility training for teaching assistants.
Accommodations
The University provides reasonable accommodations to PhD students who are disabled or become disabled and need reasonable accommodations to perform the essential functions of their job. More information is available from USC’s Office of Student Accessibility Services (OSAS).
Graduate Student Government
The mission of GSG is to enhance the graduate and professional student experience by serving as the face of the student body. GSG is responsible for managing student resources efficiently, providing a voice for the student community, building a community that fosters interdisciplinary exchanges, and informing students about their rights, resources, and opportunities. Elected officers, senators who represent all schools and departments, and special interest committees tackle issues specific to graduate and professional students and provide venues for interaction beyond the academic realm. An Executive Board of 29 officers is selected every spring by the GSG senators and outgoing executive board members. The Executive Board oversees the daily operations of GSG and works closely with the Senate to promote graduate and professional student interests within the USC administration and academic departments.
More information is available from the Graduate Student Government website.
Other Support
Campus Support and Intervention (CSI)
CSI connects with members of the USC community when they need support in achieving their academic, professional, and personal goals.
(213) 740-0411
uscsupport@usc.edu
USC Kortschak Center for Learning and Creativity
KCLC offers outreach, programming, and individual coaching services to USC students and departments to promote a campus-wide understanding of learning differences and their potential to facilitate creativity and academic excellence.
(213) 740-7884
kortschakcenter@usc.edu
Office of the Ombuds
Available to faculty, staff, and students experiencing University-related concerns, conflicts, or challenging situations.
(213) 821-9556 (University Park Campus)
upcombuds@usc.edu
(323) 442-0341 (Health Sciences Campus)
hscombuds@usc.edu
Counseling and Mental Health
Provides counseling and support for all students.
(213) 740-9355 (WELL)
Office of Student Accessibility Services (OSAS)
Provides support services for individuals with disabilities.
(213) 740-0776 (University Park Campus)
(323) 442-1000 (Health Sciences Campus)
osasfrontdesk@usc.edu
Relationship and Sexual Violence Prevention Services (RSVP)
(213) 740-9355(WELL), press “0” after hours – 24/7 on call
studenthealth.usc.edu/sexual-assault
Free and confidential therapy services, workshops, and training for situations related to gender-based harm.
Students with Disabilities
Any student requesting academic accommodations based on a disability is required to register with the Office of Student Accessibility Services (OSAS) each semester. A letter of verification for approved accommodations can be obtained from OSAS. Please be sure the letter is delivered to the Student Services Office as early in the semester as possible. DSP is located in GFS 120 and is open 8:30 am – 5:00 pm, Monday through Friday. Website for OSAS and contact information: (213) 740-0776 (Phone), (213) 740-8216 (FAX), osasfrontdesk@usc.edu (Email).
The Office of Disability Services and Programs
(213) 740-0776
dsp.usc.edu
Support and accommodations for students with disabilities. Services include assistance in providing readers/notetakers/interpreters, special accommodations for test taking needs, assistance with architectural barriers, assistive technology, and support for individual needs.
Diversity at USC
(213) 740-2101
diversity.usc.edu
Information on events, programs and training, the Provost’s Diversity and Inclusion Council, Diversity Liaisons for each academic school, chronology, participation, and various resources for students.
Office of Equity and Diversity (OED)
(213) 740-5086 | Title IX – (213) 821-8298
titleix.usc.edu
Information about how to get help or help someone affected by harassment or discrimination, rights of protected classes, reporting options, and additional resourc- es for students, faculty, staff, visitors, and applicants.
Reporting Incidents of Bias or Harassment
(213) 740-5086 or (213) 821-8298
usc-advocate.symplicity.com/care_report
Avenue to report incidents of bias, hate crimes, and microaggressions to the Office of Equity and Diversity |Title IX for appropriate investigation, supportive measures, and response.