Fraud is rampant, but good hospice care exists. Here’s a guide to making the right choice (Los Angeles Times)

Los Angeles Times quoted Susan Enguidanos in a column on hospice fraud. “The biggest complaint,” she said of consumer reviews of hospice organizations on Google and Yelp was that hospice staff didn’t show up as much as expected. “They said they would come,” Enguidanos said, paraphrasing a typical response, “and they just didn’t show up.” The column was widely republished, including in Yahoo, AOL, and MSN.