The New York Times interviewed USC Leonard Davis School of Gerontology Assistant Research Professor Anna Rahman and featured USC Leonard Davis research about the use of Yelp and Nursing Home Compare websites by consumers looking to choose a nursing home. “We had a growing sense of how disappointing those measures have been,” Rahman said of Nursing Home Compare. “After 20 years and all the money spent to create it, it’s become a marketing tool. But most people don’t realize how little it measures. It’s garbage in and garbage out.”
Home » No Luck Finding the Right Nursing Home? Maybe Yelp Can Help (New York Times)
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