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Beth Newcomb

No Luck Finding the Right Nursing Home? Maybe Yelp Can Help (New York Times)

By In the News

The New York Times interviewed USC Leonard Davis School of Gerontology Assistant Research Professor Anna Rahman and featured USC Leonard Davis research about the use of Yelp and Nursing Home Compare websites by consumers looking to choose a nursing home. “We had a growing sense of how disappointing those measures have been,” Rahman said of Nursing Home Compare. “After 20 years and all the money spent to create it, it’s become a marketing tool. But most people don’t realize how little it measures. It’s garbage in and garbage out.”

USC Receives $20M Gift to Create Center for Healthy Aging (Los Angeles Business Journal)

By In the News

Los Angeles Business Journal highlighted a $20 million gift to the USC Leonard Davis School from Mei-Lee Ney to create a research center on healthy aging and longevity as the world’s population ages. “Mei-Lee Ney’s generosity comes with a keen understanding that a society is measured by how it takes care of its most vulnerable members,” said USC Provost Michael Quick. The Ney Center for Healthspan Science that will study the biological, demographic and psychosocial aspects of aging.

Ratings galaxies apart: Government’s Nursing Home Compare gravitates toward clinical while Yelp reviewers highlight ‘human touch’ (McKnight’s Long-Term Care News)

By In the News

McKnight’s Long-Term Care News featured a study led by Anna Rahman and Susan Enguidanos of the USC Leonard Davis School on how social media users who rate nursing homes often do so using more service-oriented criteria than government officials. The study compared Yelp reviews of nursing homes against their Nursing Home Compare rankings.

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